Considerations when you send information

Considerations when you send information

a)    While we do all we can to protect your privacy, including investing in specialist security software, no data transfer over the Internet is 100% secure.

b)    If you provide personal information to us electronically, there are ways you can help maintain the security of the information.  These include:

i.    always close your browser when you have finished your user session
ii.    do not provide personal information by using a public computer; and
iii.    never disclosing your user name and password to another person.

c)    You are responsible for all actions taken using your username, email or password.  If at any time you believe your username or password have been compromised, change your password and contact us immediately.

7.    Disclosing personal information

We may disclose your personal information to third parties in certain circumstances including:

a)    if you agree to the disclosure;
b)    when we use it for the purpose for which it was collected, e.g. as part of a sale or leasing process or in the provision of another Service;
c)    to employees, contractors, franchisees and service providers who assist us in operating our business and providing our Services;
d)    in circumstances where you would reasonably be expected to consent to information of that kind being passed to a third party;
e)    where disclosure is required or permitted by law;
f)    to our Related Entities and franchises;
g)    if  disclosure will prevent or lessen a serious or imminent threat to someone’s life or health; or
h)    where it is reasonably necessary for the enforcement of the criminal law, a law imposing a pecuniary penalty or for the protection of public revenue.

All third parties with whom personal information is shared are required to meet our standards of personal information protection. However, we are not responsible for the conduct of third parties with respect to the handling of your personal information and we recommend that you check their privacy policies. You consent to us using your information for marketing purposes which include our Services as well as our business partners.

We do not trade or sell your personal information however we may share your data with our energy, telecommunication, fuel and insurance clients for the purposes of facilitating your request. We always seek your consent prior to sharing your data with our clients, vendors and partners.

8.    When we act as a Credit Assistance Provider

a)    When we act as a Credit Assistance Provider, we may disclosure personal information to our:
i.    Related Bodies Corporate;
ii.    Credit Reference Providers;
iii.    brokers;
iv.    approved panel of lenders;
v.    service providers;
vi.    persons taking an interest in the property either as a co-owner, insurer or security provider:
vii.    agents:
viii.    aggregators; and
ix.    mortgage managers

b)    We will use and disclose the personal information disclosed to us in our capacity as Credit Assistance Provider to:

i.    assess whether you may qualify for a loan;
ii.    assist you to decide on a suitable loan;
iii.    assist in the compiling of information and documentation for submission to a potential lender;
iv.    obtain any additional information that may be required by a potential lender including obtaining a credit reference from a Credit Reference Provider or obtaining Repayment History Information;
v.    for administrative and compliance purposes;
vi.    assess and administer commission payable by you; and
vii.    advise you of other financial products and services that may be of interest to you.

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